
FAQs - Frequently Asked Questions
This section contains questions related to the calendars and availability.
Please check again when you want to. If no time-slots are showing, it is because they have been seen and booked. Time-slots are released at random. This is because Reception waits for GM to communicate his availability to us. It is totally up to you to check the calendar for a time-slot. Feel free to check again for an available time-slot.
GM communicates his availability to Reception at random. We do not ask him for his availability. After Reception is informed, the time-slots are opened onto the online Reservation/Booking calendars. Please visit the Calendars to view available time-slots and/or visit the Updates webpage to view any announcements regarding GM.
Please check the online calendars. All the available time-slots are displayed on the online Reservation/Booking Calendars. The time-slots are released at random and any cancellations are automatically returned to the calendar and displayed as available. The calendars are available to check 24/7.
This sections relates to the consultations.
GM has taken time, away from his private practices, to see people who wish to book online consultations. During your time with GM, you can ask any questions that you want, including all subjects, training, guidance, experiences etc. The consultation can be a discussion, meditation, hypnotherapy, etc. You do not need to inform Reception of your questions, just be prepared with your questions/goals for your consultation.
Please read the "What you need" page found in the navigation menu.
Maximum 5 people all in the same room, sitting in front of the same device.
In Development - Maximum 10 people in different locations, joining the meeting using separate devices.
Please read the "Prices" webpage.
Please read the complete "How-to-Book" section found in the navigation menu at the top. It explains the process in a Step by Step format in detail.
Yes, you can have a translator in the room with you - or - Reception can send the link to your translator so they can join the meeting from another location on a separate device. Please ask your translator for their email, and give it to Reception, thank you. NOTE: You must organise your own translator. We do not provide or organise translators.
Yes, the in-person options are displayed on the "Prices" page. Please note you need to arrange your own accommodation, travel and other arrangements outside of your consultations with GM.
This section contains questions related to the recordings.
Yes, but GM will not assume that you wish to have your consultation recorded. You must ask him. After you have requested a recording, GM will commence recording which is facilitated by the platform Whereby. Within Whereby you will be informed that the recording has started by a a red dot being visible in the panel throughout.
Within 72 hours (not including weekends). An example: If you had a consultation on Friday, please allow until Wednesday afternoon. The recording is sent by staff, via a file-sending platform called WeTransfer, to your Inbox. IMPORTANT: It is your responsibility to remember to check your Spam Folder for a "WeTransfer" email in the days following your consultation.
The download link, within the email sent to you via WeTransfer, has a 3 day expiry. If you don't download your recording within 3 days, it's lost forever because upon sending you your copy we immediately delete the original at our end.
An email is sent to you via WeTransfer (a file-sending platform). Please check your Spam Folder because the email is labelled "WeTransfer" not "GMW Reception". In that email is a download link which WeTransfer keeps active for 3 days only.
Guide:
~ Open up the WeTransfer email
~ Click the button/link that says "Get your files" (or similar) and another window in your browser will open up to the official WeTransfer website.
~ Click the button to Download your file onto your computer.
After 3 days, the link expires and WeTransfer will automatically delete the file from their system.
This section contains questions related to other areas.
It is at the discretion of GM whether a person is to become a direct student from the initial stages of online consultations. How often you meet with GM is totally up to you, as each person has varying life situations and development.
Feel free to book an online consultation via the online Reservation/Booking Calendars.
No. The calendars are online 24/7 so that people can check them whenever they want, for available time-slots.
This section contains questions related to payment and the payment methods
The payment links/details are displayed on the Final Page of the online calendar booking process - the Final Page appears after you submit the Booking Form. You can also find the payment links/details in the "Your Request with GM" email that is sent after you submit the Booking Form. SWIFT/BIC IBAN Bank Transfer - Reception will email you the details.
The 48 hour time-slot reservation is to give you plenty of time to pay for your online consultation. After reserving a time-slot, the 48 hours begins. If no payment is received within 48 hours, the reservation is cancelled and the time-slot is automatically returned to the calendar.